2019 Convention Handouts

2019 Handouts will be moved behind Members Only in mid-January. You can view Handouts from the 2014-2018 Conventions here.

Some, but not all, of our presenters have provided handouts for their Sessions/Workshops. All Sessions/Workshops are listed, but those with Handouts will be indicated by the bold, blue links.

GENERAL SESSIONS

WORKSHOP SESSIONS

1) Are Employee Problems Impacting Company Growth and Profitability?
(Suggested Track: Leadership)

2) The 5th Annual State of the Property Management Industry Report: Strategies for Success in the 2020 Rental Market PDF
(Suggested Track: General)

3) Making an Emotional Connection and Building Trust to Obtain New Clients PDF
(Suggested Track: General)

4) Thrive in a More, Faster, Now World
(Suggested Track: General)

5) Governmental Affairs Update & NARPM® Legislative Agenda
(Suggested Track: General)

6) The Ultimate Boost for Your Business − Spectacular Customer Service − Ideas and Techniques for You and Your Staff to Put You at the Top and Amaze Your Clients and Customers PDF
(Suggested Track: Team)

7) The Acquisition Playbook – A Step-By-Step Guide to Acquiring a Property Management Company That Could Save You $100,000 PDF
(Suggested Track: Leadership)

8) Artificial Intelligence for the Property Manager
(Suggested Track: General)

9) Retention Equals Growth PDF
(Suggested Track: General)

10) NARPM®: Know Your Member Benefits PDF
(Suggested Track: General)

11) Tackling Tenant Damage vs Normal Wear & Tear Like a Pro PDF
(Suggested Track: Team)

12) The 5X Profit Road Map: How to Achieve Breakthrough Profitability Using the NARPM® Accounting Standards PDF
(Suggested Track: Leadership)

13) Tune Into Your iPOD (Irresistible Points of Difference) to Deliver a Remarkable Client Experience PDF
(Suggested Track: General)

14) Increase Your Profit in 30 Days PDF
(Suggested Track: Leadership)

15) Focus on the Owner Interview
(Suggested Track: Team)

16) How NOT to Lose $147,500 in Your Maintenance Operation PDF
(Suggested Track: General)

17) Heal the Pain (Points): Owner and Tenant Marketing Programs that Generate Additional Revenue and Door Growth PDF
(Suggested Track: Team)

18) If Your Website Was an Employee, Would You Fire It? PDF
(Suggested Track: Leadership)

19) Developing a Company Culture That Creates Growth
(Suggested Track: Leadership)

20) How to Become Your Inner Leader
(Suggested Track: General)

Special Workshop Session: Software Seminars with NARPM Partners
(Suggested Track: Existing Customers)

21) Qualify Applicants Without Violating Fair Housing PDF
(Suggested Track: Team)

22) How to Put On Landlord Seminars That Will Explode Your Portfolio PDF
(Suggested Track: Team)

23) Talent Acquisition − How to Discover and Retain Talent for Your Company PDF
(Suggested Track: Leadership)

24) 29 Tech Tools to Create Cool Content for Social Media Marketing PDF
(Suggested Track: General)

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